What We Offer
Tools are worthless if they are not suited to the task at hand.

We offer customized solutions to your real-world problems.

These solutions flow from our philosophy of team health and a process of problem-solving that works.  We recognize that there are enduring principles of human performance, communication, and relationships that must be taken into account.

Some people focus on behavioral processes and measurable outcomes while others focus on interpersonal relationships and quality of life.  We consider both in determining how to help you solve your team’s issues.

Our goal is to free people to be themselves and to appreciate others so that healthy teams can emerge and be developed within the context of best practices.

Our process

• Confidential interviews of team leaders and, as needed, of team members or sub-groups

• Determining the right tools to employ

  • Often the Myers-Briggs Type Indicator is used to create an atmosphere of trust as team members learn about themselves and others.  This also helps team members understand that differences are to be exploited rather than eliminated.

  • Developing team cohesion and providing a context for problem-solving may involve facilitation of principles from books such as Patrick Lencioni’s Five Dysfunctions of a Team or Jim Collins’ Good to Great.

• Implementing a problem-solving process that focuses on behavioral outcomes

Tools include

• Myers-Briggs Type Indicator – an excellent way to maximize self understanding and appreciation of other team members

• Parker Team Player Survey

• Thomas-Kilmann Conflict Mode Instrument

• Customized surveys of team members and customers

• Communication skills training – writing, oral presentations, interpersonal

• Performance evaluation, including 360° feedback

• Personalized coaching

What We Offer
Tools are worthless if they are not suited to the task at hand.

We offer customized solutions to your real-world problems.

These solutions flow from our philosophy of team health and a process of problem-solving that works.  We recognize that there are enduring principles of human performance, communication, and relationships that must be taken into account.

Some people focus on behavioral processes and measurable outcomes while others focus on interpersonal relationships and quality of life.  We consider both in determining how to help you solve your team’s issues.

Our goal is to free people to be themselves and to appreciate others so that healthy teams can emerge and be developed within the context of best practices.

Our process

• Confidential interviews of team leaders and, as needed, of team members or sub-groups

• Determining the right tools to employ

  • Often the Myers-Briggs Type Indicator is used to create an atmosphere of trust as team members learn about themselves and others.  This also helps team members understand that differences are to be exploited rather than eliminated.

  • Developing team cohesion and providing a context for problem-solving may involve facilitation of principles from books such as Patrick Lencioni’s Five Dysfunctions of a Team or Jim Collins’ Good to Great.

• Implementing a problem-solving process that focuses on behavioral outcomes

Tools include

• Myers-Briggs Type Indicator – an excellent way to maximize self understanding and appreciation of other team members

• Parker Team Player Survey

• Thomas-Kilmann Conflict Mode Instrument

• Customized surveys of team members and customers

• Communication skills training – writing, oral presentations, interpersonal

• Performance evaluation, including 360° feedback

• Personalized coaching